Return & Refund Policy

Thank you for purchasing a food intolerance test from Canada Pet Food Intolerance.

We offer a money-back guarantee for all purchases. If you are not satisfied with the product that you have purchased from us, you can request a refund of your purchase. You are eligible for this reimbursement within 14 calendar days of your purchase.

After the 14-day period, you will no longer be eligible and won’t be able to receive a refund. We encourage customers to try the product for two weeks post-purchase to ensure it suits their needs.

If you have any additional questions or would like to request a refund, feel free to contact us.

Contact Us

Ask us about our products, delivery time, your order, or the methodology behind our test results. We normally reply within 24 hours on weekdays.

To keep costs low, and to offer high-quality services at a reasonable price, we work digitally as much as possible.

For questions, email: or live chat during opening hours.

Live Chat Opening Hours

Live chat is available from 9 am to 5 pm (EDT), Monday to Friday.